Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, our Refund & Return Policy outlines your options.

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Returns
• You may return eligible items within 30 days of receipt.
• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
• Certain goods such as perishable items, personal care products, or custom orders may not be returnable.

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Refunds
• Once your return is received and inspected, we will notify you by email.
• Approved refunds will be processed to your original payment method within 5–10 business days.
• Shipping costs are non-refundable.

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Exchanges
• We replace items only if they are defective or damaged upon arrival.
• If you need an exchange, please contact us before returning your item.

 

Return Shipping
• Customers are responsible for paying their own return shipping costs.
• If the return is due to our error (e.g., defective or incorrect product), we will cover return shipping costs.

 

Non-Refundable Items
• Gift cards
• Downloadable or digital products
• Final sale items

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How to Initiate a Return

To request a return, please contact our support team:

📧 Email: keith@hammersgpro.com